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Team Members

Manage selected-deal client logins with passwordless email-code access, archiving, access removal, and admin previews.

Updated Jul 29, 2026 6 steps 7 questions answeredOpen this page in the platform
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Overview

Team Members manages client logins for the selected deal. Add a new person or add an existing client login to this deal, review passwordless email-code access, archive or reactivate access, and let admins preview a member in the selected deal. There are no invite links or passwords to manage.

How to use this page

  1. Select the client deal

    Choose the client in the switcher. The page and every action are scoped to that selected deal, so a multi-deal client login can be managed one deal at a time.

  2. Review the team

    The stat band shows Active and Archived members for this deal. Each card shows the member, email, join date, optional last login, Email code enabled, and available actions.

  3. Add a member

    Click Add User, enter a name and email, then choose Add User. A new email creates a client login for the selected deal. If the email already belongs to a client login, it is added to this deal and reactivated when needed. The member signs in with an emailed one-time code.

  4. Archive or reactivate deal access

    Archive stops the person's access to the selected deal while keeping the login and history. Use Show Archived and Reactivate to restore access later.

  5. Remove access from this deal

    Admins can choose Delete on a member card. The confirmation removes the selected deal membership while leaving other deal access and the login in place when applicable. If no other membership remains, the login can be deleted, though activity records may require archiving instead.

  6. Login as a member

    Admins can choose Login As on an active member. The preview opens with the selected deal context, so it reflects that member's access to this deal.

What the buttons do

Add User
Creates a new client login for the selected deal, or adds an existing client login to this deal. The person signs in with an email code.
Show Archived
Shows members whose access to this selected deal is archived.
Archive / Reactivate
Stops or restores access to the selected deal while preserving the login and history.
Login As
Admins only. Opens the member's permitted view with this deal selected.
Delete / Remove access
Admins only. Removes the selected deal membership. Other deal access and the login remain when applicable.

Common questions

Client portal members verify a new browser with a one-time code sent to their email. Their card shows Email code enabled, and there is no password to set or reset.
Yes. Enter an existing client login's email while viewing another deal to add that login to the selected deal. Its login and other active deal memberships stay intact.
No. Invite links are retired. After you add a client member, they can sign in directly with an email code.
Archive keeps the selected deal membership but marks it inactive so the person cannot use that deal until Reactivate. Remove access deletes the selected deal membership while leaving other memberships alone.
For a multi-deal client login, it removes access to the selected deal and keeps the login plus other deal memberships. If no membership remains, the login may be deleted, subject to activity protections.
The client name in the switcher and under the page title identify the selected deal. Users listed and actions taken here apply only to that deal.
They are admin-only controls and are hidden when the viewer is already impersonating a client. Login As also applies only to active members.
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